Privacy policy.

At Paradyme SOS Corporate Services Ltd., we are committed to safeguarding your privacy and handling your personal data transparently, in compliance with all applicable data protection laws. This Privacy Policy explains how we, including our affiliates, subsidiaries, and group entities (collectively referred to as “Paradyme SOS,” “we,” “our,” or “us”), collect, use, and protect your personal information, as well as your rights regarding this data.   

Identity and Contact Details of the Data Controller   

The Data Controller for your personal data is Paradyme SOS, including its subsidiaries and affiliates.   

Contact Details of the Data Protection Officer   

For questions or concerns related to data protection, please contact our Data Protection Officer at dataprivacy@paradymesos.com.   

Types of Data Collected and Processing Activities   

When you contact us, we collect personal and business information, such as: 

  • Identification data (e.g., name, date of birth, ID numbers). 

  • Contact information (e.g., phone numbers, email addresses). 

  • Financial details (e.g., bank account information). 

  • Professional data (e.g., job title, work experience). 

  • Sensitive data, including special categories as permitted by law (e.g., biometric data, political affiliations, or criminal records). 

This information is directed to the appropriate team member or associate based on the nature of your inquiry.   

If your request pertains to specific business services, we may share your information with our affiliates, associates, or staff to address your needs. For inquiries or complaints requiring a response from us, the information is directed to the relevant department for further review and resolution.   

We only use the information collected for the purpose of addressing your inquiry or complaint and do not process it for any other purpose.    

Purposes of Data Use   

We process your data for purposes including:   

  • Client onboarding and service management.   

  • Service delivery and improvement. 

  • Compliance with legal obligations (e.g., Anti-Money Laundering checks).   

  • Marketing communications (with your consent).   

  • Risk assessment, fraud prevention, and compliance monitoring.  

Third-party Processing   

At Paradyme SOS., we may engage third-party service providers (e.g., marketing agencies, attestation agencies or IT support) to process data on our behalf, ensuring adherence to strict data protection standards. Please note that we are not responsible for the privacy practices of other websites. We expressly disclaim any liability for their actions, including how they use or disclose your Personal Information.   

Managing Your Data on Third-Party Sites   

While we strive to protect your personal data, it's important to be aware that our privacy policy does not extend to third-party websites that you may access through links on our site. Here are some tips to help you manage your data on these external sites:   

  • Review Privacy Policies 

    Always read the privacy policies of third-party websites to understand how they collect, use, and protect your personal information. Look for key details such as the types of data collected, the purposes of data processing, and the security measures in place.

  • Adjust Privacy Settings 

    Many websites and online services offer privacy settings that allow you to control how your data is used. Take the time to review and adjust these settings according to your preferences. This may include opting out of data sharing, limiting the visibility of your profile, or disabling tracking features.   

  • Be Cautious with Personal Information 

    Avoid sharing sensitive personal information on third-party websites unless absolutely necessary. Be mindful of the information you provide in online forms, social media profiles, and other public platforms.   

  • Use Secure Connections 

    Ensure that you are using secure connections (HTTPS) when accessing third-party websites, especially when entering personal information. This helps protect your data from being intercepted by unauthorized parties.   

  • Monitor Your Accounts 

    Regularly review your accounts on third-party websites for any unusual activity or unauthorized access. If you notice anything suspicious, take immediate action to secure your account and report the issue to the website's support team.   

  • Stay Informed 

    Keep yourself updated on the latest privacy practices and data protection regulations. This will help you make informed decisions about how to manage your data on third-party sites.    

By following these guidelines, you can better protect your personal information and maintain control over your data when interacting with third-party websites.   

Our hosting provider adheres to reasonable industry standards to safeguard customer information against unauthorized access, accidental or intentional alteration, and loss. However, no data transmission over the Internet can be guaranteed to be completely secure. By using this website, you acknowledge and accept that you do so at your own risk.    

Legal Basis for Processing   

We process personal data based on:   

  • Contractual necessity: To fulfill service agreements.   

  • Legal obligations: To comply with regulatory requirements.   

  • Legitimate interests: To enhance services, prevent fraud, and ensure security.   

  • Consent: For specific activities like marketing or profiling.  

Recipients of Data   

  • Your personal data may be shared with:   

  • Internal teams: For business and compliance purposes.   

  • Third-party service providers: Including IT support, attestation agencies, invoicing systems, marketing agencies and other contracted processors.   

  • Regulatory authorities: As required by law.   

  • External auditors and consultants: Where necessary for compliance or operational improvements.   

Data Retention Period   

We retain personal data only as long as necessary for the purposes outlined in this policy and in accordance with legal, regulatory, and business requirements. Data is securely deleted or anonymized when no longer needed.   

Data Security Measures  

We employ robust technical and organizational measures to protect personal data from unauthorized access, use, or disclosure. These measures include:   

  • Data encryption.   

  • Firewalls and intrusion detection systems.   

  • Background checks for personnel handling sensitive data.   

  • Regular audits and risk assessments to maintain security.   

Data Subject Rights   

In accordance with applicable data protection laws, you have the right to:   

  • Access: Request a copy of your data.   

  • Correction: Rectify inaccuracies in your data.   

  • Erasure: Request deletion of your data (subject to legal constraints).   

  • Restriction: Limit how we process your data under specific conditions.   

 Objection 

Opt-out of certain processing, including direct marketing.   

Data portability 

Transfer your data to another service provider.   

To exercise your rights, contact us at dataprotection@paradymesos.com. We may need to verify your identity before processing your request.  

Right to Withdraw Consent   

If processing is based on your consent, you can withdraw it at any time by contacting us at dataprotection@paradymensos.com. Withdrawal does not affect the legality of prior processing.   

Complaints and Appeals   

If you believe your data has not been handled in accordance with applicable laws, you have the right to file a complaint with your local data protection authority. We are committed to resolving any concerns promptly.   

Updates to this Policy   

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Any significant updates will be communicated in advance and published on our website.    

For questions or further information, please contact us at dataprotection@paradymesos.com or call us on +971 04 495 0416.